THEINKROAD
Have you ever purchased from a shop with such amazing customer service that it actually left you speechless? I have been blessed enough, to have had this type of experience with quite a few shops that I buy planner related things from (why can't everyone be so nice?), so I have decided to write a somewhat more detailed post/review about my experience with some of these amazing shops (more so than what I can get into a post on Instagram).
First up, let me tell you about my amazing experience with Lara from the shop theinkroad (etsy) https://www.etsy.com/shop/TheInkRoad. I had been a follower of Lara's instagram account for a while, I loved (and still do) seeing her posts of all the adorable things she had in her shop. I was finally able to place my own order for a set of Lawn Fawn die cuts, that I had been after for some time. Now, I did a whole lot of internet research to figure out where I could get the best deal from(because lets face it they can get pretty expensive). Lara's prices beat everyone else's hands down! So, I placed my order and settled in for the wait.
It took all of 2 days for her to send out my package...2 days!! Now that is FAST shipping, since I live in California it only took another 2 days for my package to arrive at my doorstep. Now, came the part that really floored me...the package was wrapped SO beautifully wrapped that even though I normally rip through packages and I really wanted to see my dies', I had a hard time bringing myself to open it (photo below). Look at that ribbon!! I still have that gorgeous ribbon, as soon as I have a spare moment it will become a beautiful paper clip for my Filofax. Lara was also generous enough to include an adorable package of twine (freebie) and a beautiful card thanking me for my order. I was speechless!
I decided to write a review, the second that I could (I am all about reviews). I expressed my appreciation for the care that she took with my package. To my surprise, Lara messaged me (via Etsy) soon after to say thank you for the review. I still can't believe she took such time out of her day to do that, that was truly special.
I can't convey how amazing this lady is! If you have a chance to take a look at her shop and find something you would like in her shop...buy it fast! First, because her items tend to sell fast and second because buying from her shop is basically guaranteeing you that you will have an amazing experience to go along with your purchase.
To Lara-Thank you so much for your kindness. You are such a special lady and I truly appreciate the amazing experience I had buying from your shop. Can't wait to do it again ;-)
Thanks for reading guys!
-Rebecca
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